Designed a fully integrated order-to-dispatch workflow for a Romanian e-commerce operation — connecting order management, warehouse execution, dispatch, and accounting into a single automated pipeline.
The client's systems — e-commerce platform, invoicing/stock tool, and accounting software — had no integration. Every order required manual data entry across three systems, creating delays, errors, and an unsustainable operational burden as order volumes grew.
14 stages from customer order to SAGA accounting export were mapped — each with identified blockers, automation opportunities, and integration requirements.
Automatic AWB label printing on pack completion, eliminating manual courier booking. Real-time order status visible to finance and CS teams without chasing warehouse staff. Stock levels updated automatically on pick confirmation, preventing overselling.
Client details anonymised. Full workflow documentation and implementation roadmap available on request.
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